Cards & wallet solutions from PPS
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If you have any questions, you can also contact us directly via phone. We are looking forward to your call.
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Our sales contacts will be happy to help you. You can reach us by telephone:
Monday to Thursday
09:00 – 12:00
13:00 – 16:00
Friday
09:00 – 13:00
Online request
FAQ
Frequently asked questions
How long does it take to prepare an offer?
We attach great importance to speed and usually send you your individual offer within 1 working day. However, the processing time can also be longer for special requirements.
I don't have any print data, can I still order?
Of course, you can also order from us without exact print data. We will be happy to create your print data using existing image material and logo. Please feel free to contact us.
Will I receive a sample before the cards are printed?
You will receive a digital proof from us as a PDF file for print approval. Here you can check again whether the print data is correct and give us your approval. Only after approval, we will start production. For larger productions, it may also make sense to print a real proof for release.
How can I convince myself of the quality of your cards?
We will be happy to send you a selection of sample cards free of charge so that you can see the quality of the cards for yourself. If you already have print data available, we will select similar cards from our extensive collection of samples.
How long does it take for the cards to be produced?
The standard production time is approx. 18-20 working days after print approval. The production time for RFID cards is around 20-25 working days. If you need your cards sooner, express production is also possible within a few working days. In addition, the shipping time by parcel service or forwarding agent is 1-3 working days. Simply get in touch with us.
How do I make sure that the barcode/QR code on the cards works?
For cards with barcode personalization, you will receive a proof in PDF format from us in advance. Barcode. You can use the PDF to scan and test the barcode. Quite unlike online print shops.
How do I make sure that the RFID chip or the coding works?
For cards with an RFID chip, we will send you a blank sample with the corresponding chip and coding in advance for testing and approval. This gives you 100% certainty that the cards will work correctly.
Can I have the cards personalized with individual names and photos?
Yes, we can also personalize your cards with individual names, numbers or even coloured passport photos. We attach great importance to high quality and durability.
What is the minimum order quantity?
We can produce short runs from 1 piece in digital printing. The minimum order quantity for cards in offset printing is 250 pieces.
I have regular needs, how does that work?
If you need cards on a regular basis, the card blanks are usually pre-produced and stored free of charge in order to use them for personalization at any given time. The call-offs can then, for example weekly or monthly.
