1. Scope of Application and Contractual Basis
1.1 These General Terms and Conditions (GTC) shall apply to all present and future business relationships between PPS GmbH, 83346 Bergen (hereinafter “PPS”), and its customers. They shall apply exclusively to entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB), legal entities under public law and special funds under public law. Contracts with consumers shall not be concluded on the basis of these GTC.
1.2 These GTC shall apply in particular to the manufacture, delivery, printing, personalisation, coding and further processing of cards, RFID/NFC products, printed materials, data carriers, identification products and comparable goods, as well as to related services and work performances. Separate contractual conditions may apply to software, platform or SaaS services; these GTC shall apply to such services only on a supplementary basis unless otherwise agreed.
1.3 The customer’s conflicting or deviating terms and conditions shall apply only if PPS has expressly agreed to their validity in text form. This shall also apply if PPS, being aware of deviating terms and conditions, delivers or performs without reservation.
1.4 Individual agreements, information contained in the order confirmation and expressly agreed service descriptions shall take precedence over these GTC. Legally relevant declarations and notices by the customer, in particular the setting of deadlines, notices of defects, declarations of withdrawal or termination, should be made at least in text form. Statutory formal requirements shall remain unaffected.
1.5 In the case of deliveries to third parties, the ordering party shall remain the contractual partner and customer of PPS unless expressly agreed otherwise.
2. Offers and Conclusion of Contract
2.1 Offers made by PPS shall be subject to change and non-binding unless expressly designated as binding. Unless another period is specified in the offer, the customer may accept the offer within two months from the date of the offer.
2.2 The customer’s order shall constitute a binding offer to conclude a contract. A contract shall be concluded upon PPS’s order confirmation in text form, upon commencement of performance or upon delivery of the goods.
2.3 The scope of the owed performance shall be determined by the order confirmation, the agreed specification and any production approval issued. Product illustrations, samples, descriptions, technical data and advertising statements shall constitute agreements on quality or guarantees only if expressly agreed as such.
2.4 PPS may engage suitable subcontractors and production partners to fulfil the contract unless the personal performance of the services by PPS has been expressly agreed. PPS shall remain responsible to the customer for performance in accordance with the contract.
2.5 PPS may correct obvious writing, calculation or transmission errors in offers, order confirmations, invoices or other correspondence. PPS shall inform the customer thereof without delay.
3. Obligations to Cooperate, Changes and Cancellation
3.1 The customer shall provide PPS, in good time, in full and in the agreed form, with all information, specifications, data, materials, approvals, contact persons and decisions required for performance. Delivery and performance periods shall not commence until all technical and commercial issues have been clarified, agreed advance payments have been received and required approvals have been granted.
3.2 Delays or additional expenditure attributable to the customer’s late, incomplete, incorrect or subsequently amended cooperation shall not be borne by PPS. Agreed dates shall be reasonably postponed; additionally required services and costs may be invoiced separately.
3.3 Requests for changes made after conclusion of the contract shall require acceptance by PPS. PPS shall inform the customer, where possible, of the effects on price and schedule. Upon confirmation of the change order, the adjusted conditions shall be deemed agreed.
3.4 The customer shall have no contractual right to freely cancel. If PPS agrees to a cancellation or rescission, the customer shall remunerate the services rendered up to that point, non-cancellable material and third-party costs, as well as documented processing and cancellation costs. Statutory rights of withdrawal and termination shall remain unaffected.
3.5 If order processing is suspended at the customer’s request, PPS may invoice services already rendered, materials procured, third-party costs and reasonable storage and restart costs.
4. Prices and Additional Costs
4.1 All prices are stated in euros plus the applicable statutory value-added tax. Unless otherwise agreed, prices shall apply ex works or from the shipping location designated by PPS, excluding packaging, shipping, transport insurance, customs duties, import duties, import taxes, import or customs clearance costs and other ancillary costs.
4.2 The prices offered are based on the order data, quantities, materials, specifications, delivery routes and dates communicated when the offer was submitted. Changes to these fundamentals may result in a price adjustment.
4.3 If the agreed delivery or performance date is more than four months after conclusion of the contract and the costs relevant to the calculation change after conclusion of the contract, in particular for raw materials, chips, energy, wages, freight, customs duties, exchange rates or third-party services, PPS may reasonably adjust the price to the extent of the actual change in costs. Cost reductions shall be taken into account accordingly. This shall not apply insofar as an expressly unchangeable fixed price has been agreed.
4.4 Additional costs, in particular for express processing, special packaging, split deliveries, shipping to several addresses, subsequent data changes, renewed approvals, additional samples or tests, shall be invoiced if caused by the customer or required for proper order execution and not already included in the agreed price.
4.5 For small orders, PPS may charge a minimum order value or a small-quantity surcharge, provided this was communicated before conclusion of the contract.
5. Payment Terms
5.1 Unless otherwise agreed, invoices shall be due for payment without deduction within ten calendar days from the invoice date. PPS may transmit invoices electronically. Timeliness shall be determined by receipt of payment in the account designated by PPS.
5.2 For larger orders, extraordinary advance services, custom-made products, a negative or insufficient credit report, or new customers, PPS may demand reasonable advance payments, instalment payments or security.
5.3 A discount for prompt payment may be deducted only if expressly agreed and no other claims are due. Postage and other expenses shall not be subject to a discount unless otherwise agreed.
5.4 In the event of default in payment, statutory default interest shall apply. PPS shall also be entitled to claim the statutory flat-rate compensation for default and any further damage caused by the default.
5.5 If circumstances become known after conclusion of the contract that justify reasonable doubts about the customer’s solvency or creditworthiness, or if the customer defaults on a claim that is not merely insignificant, PPS may make outstanding services dependent on advance payment or suitable security and suspend performance until then. If payment or provision of security is not made despite the setting of a reasonable deadline, PPS may withdraw from or terminate the contract in accordance with the statutory provisions.
5.6 The customer may set off only against undisputed claims, claims ready for decision or claims established by a final and binding judgment. The customer may exercise a right of retention only on account of claims arising from the same contractual relationship.
6. Delivery and Performance Period, Partial Performances and Obstacles to Performance
6.1 Delivery and performance dates shall be binding only if expressly agreed as binding or as fixed dates. Otherwise, they shall be estimates.
6.2 Delivery and performance periods shall be reasonably extended if the customer fails to provide required cooperation, data, materials, approvals or payments on time or causes subsequent changes.
6.3 PPS shall be entitled to make reasonable partial deliveries and partial performances. These may be invoiced separately insofar as this is reasonable for the customer.
6.4 Events beyond PPS’s reasonable sphere of influence, in particular natural events, fire, war, terrorism, pandemics, official measures, embargoes, sanctions, industrial disputes, operational or IT disruptions, cyberattacks, energy or raw material shortages, disruptions to transport routes and transport or supply-chain disruptions for which PPS is not responsible, shall release PPS from its obligation to perform for the duration and to the extent of their effects. Agreed periods shall be extended by the duration of the hindrance plus a reasonable restart period.
6.5 If such an obstacle to performance lasts longer than eight weeks or if performance becomes permanently impossible or economically unreasonable, either party may withdraw from the contract with regard to the part not yet fulfilled. Services already rendered shall be remunerated; further statutory rights shall remain unaffected.
6.6 If PPS has made a congruent procurement from a supplier and, through no fault of its own, is not supplied, supplied incorrectly or supplied late despite proper selection and ordering, the periods shall be reasonably extended. If procurement is permanently impossible, PPS may withdraw from the affected part of the contract. PPS shall inform the customer without delay and refund payments already received for services not rendered.
6.7 The statutory provisions on delay in delivery shall otherwise remain unaffected; liability for damages shall be governed by Clause 15.
7. Shipping, Transfer of Risk and Default in Acceptance
7.1 Unless otherwise agreed, the type of shipment, shipping route, carrier and packaging shall be selected by PPS at its reasonable discretion. Transport insurance shall be taken out only at the customer’s express request and expense.
7.2 The risk of accidental loss and accidental deterioration shall pass to the customer upon handover of the goods to the forwarding agent, carrier or other third party designated to carry out the shipment. This shall also apply to carriage-paid deliveries and partial deliveries.
7.3 If shipment or acceptance is delayed for reasons for which the customer is responsible, the risk shall pass to the customer upon notification of readiness for shipment or acceptance.
7.4 If the customer is in default of acceptance or breaches other obligations to cooperate, PPS may store or deposit the goods at the customer’s expense and risk and demand reimbursement of the resulting additional expenses. Further statutory rights, in particular under Section 373 of the German Commercial Code (HGB), shall remain unaffected.
7.5 Transport damage shall, where possible, be documented directly upon delivery vis-à-vis the carrier and reported to PPS without delay. The customer’s statutory rights in respect of defects shall not be restricted thereby.
7.6 In the case of deliveries to third countries and territories that do not belong to the European Union’s VAT territory, the customer shall be responsible for import clearance and payment of all customs duties, import taxes, other charges and import or customs clearance costs incurred in the destination country, unless otherwise agreed. This shall also apply if PPS organises the transport or charges the customer shipping or freight costs. If such amounts are charged to PPS or a carrier commissioned by PPS, or advanced by PPS, PPS shall be entitled to recharge them to the customer separately.
8. Packaging Compliance, Take-Back and Recovery
8.1 PPS shall select and use the packaging employed in connection with its deliveries in accordance with the requirements applicable to PPS under Regulation (EU) 2025/40 on packaging and packaging waste (PPWR) and applicable German packaging law.
8.2 Insofar as PPS is responsible under statutory provisions for the conformity of the packaging used, packaging and packaging components shall be selected so that the presence and concentration of substances of concern are limited to a minimum in accordance with statutory requirements. Subject to statutory exceptions, the sum of the concentrations of lead, cadmium, mercury and hexavalent chromium shall not exceed the limit of 100 mg/kg applicable under Article 5(4) PPWR.
8.3 Insofar as PPS is responsible for this under statutory provisions, the packaging used shall not contain substances in concentrations whose use in the respective packaging is prohibited or restricted under Regulation (EC) No. 1907/2006 (REACH) or other applicable law.
8.4 The shipping packaging used by PPS is not intended for direct or indirect contact with food. Suitability for food contact shall be owed only if expressly agreed in the respective offer or contract.
8.5 The following provisions shall apply exclusively to entrepreneurs and only to packaging that is not subject to system participation requirements under the applicable statutory criteria. This includes, in particular, corresponding transport packaging and sales and outer packaging that typically does not arise as waste at private end consumers or comparable points of waste generation. Packaging subject to system participation requirements shall not be covered by the following provisions.
8.6 For the packaging referred to in Clause 8.5, the parties agree, in accordance with Section 39(1), sentence 5 of the German Packaging Act (VerpackDG), that the respective commercial point of waste generation of the packaging shall be deemed the place of return and that the customer shall bear the costs of separate collection, reuse and recovery. In the internal relationship, the customer shall assume responsibility for the actual implementation and shall direct the packaging to proper reuse or recovery. Physical return to PPS shall not be owed unless a mandatory statutory obligation provides otherwise and nothing else has been expressly agreed.
8.7 Mandatory obligations of PPS under public law, in particular registration, approval, notification, labelling, documentation, verification and product compliance obligations, shall remain unaffected.
8.8 Before conclusion of the contract, the customer shall inform PPS if the delivered goods, including their packaging, are intended to be passed on to private end consumers or comparable points of waste generation or typically arise there as waste. Insofar as this is necessary to fulfil statutory obligations or respond to official enquiries and is reasonable for the customer, the customer shall, upon request, provide PPS with suitable evidence of proper collection, reuse or recovery within a reasonable period.
8.9 The customer shall indemnify PPS against justified claims by third parties and against necessary and reasonable costs and expenses insofar as these are based on a breach of the above obligations for which the customer is responsible. This shall not apply insofar as the claims, costs or expenses were caused by PPS’s own or predominant contributory fault. Indemnification against fines, sanctions or other official measures shall be provided only insofar as legally permissible.
9. Data, Templates and Materials Provided by the Customer
9.1 The customer shall provide printing, personalisation, coding and other production data in the file formats and technical specifications prescribed by PPS. The customer shall be responsible for accuracy, completeness, currency, legibility and backup copies.
9.2 PPS shall generally examine provided data only for technical processability, but not for content, spelling, completeness, plausibility, correctness of the data status, colour accuracy, data logic, functionality or legal permissibility. Any further examination shall be carried out only if expressly agreed.
9.3 The customer shall transmit data and data carriers free of malware. If a malicious file or data carrier causes disruptions or damage, the customer shall be liable in accordance with the statutory provisions.
9.4 Materials provided by the customer shall be delivered carriage paid, on time and in sufficient quantity. Unless otherwise agreed, an additional quantity of at least five percent shall be provided to cover customary production losses.
9.5 PPS shall not be obliged to comprehensively inspect provided materials for suitability or quantity. PPS shall inform the customer of any recognisable concerns. Additional costs and quality impairments due to unsuitable, defective or quantitatively insufficient materials shall be borne by the customer insofar as PPS is not responsible for the cause.
9.6 Unused materials shall be returned at the customer’s request and expense. If no instructions are given within a reasonable period set by PPS, PPS may store or properly dispose of the materials at the customer’s expense.
10. Proofs, Samples and Production Approval
10.1 Proofs, digital views, samples, press proofs and approval files shall be carefully checked by the customer for all order-relevant characteristics. This includes, in particular, texts, spelling, layout, positions, dimensions, colours, image data, number ranges, barcodes, QR codes, UIDs, coding data and allocation tables.
10.2 By granting production approval in text form, the customer confirms the substantive and design accuracy of the approved version. PPS shall not be liable for errors contained in the approved template or recognisable upon careful examination. This shall not apply to errors caused by PPS after approval.
10.3 Changes after approval has been granted may result in additional costs and postponement of dates. Goods already manufactured or in production shall be remunerated.
10.4 Screen displays, digital proofs and samples not produced on the subsequent series material reproduce colours, gloss, feel and material effect only approximately. Binding references must be expressly agreed as such.
10.5 Multiple correction cycles, additional samples, trial productions, press proofs and changes that are not based on an error by PPS may be charged according to expenditure.
11. Production, Colour and Quantity Tolerances
11.1 Industry-standard and technically unavoidable deviations shall not constitute a defect insofar as they do not materially impair the contractually intended use. This shall apply in particular to minor deviations in colour, brightness, contrast, register, cutting, format, thickness, weight, surface, lamination, embossing, positioning and material properties.
11.2 Colour deviations may arise in particular due to different materials, production processes, laminations, lighting conditions, print batches and the difference between screen display, proof, press proof and series production. Special colours such as Pantone, HKS or RAL colours shall be binding only if expressly agreed and technically feasible.
11.3 In the case of customised production, technically caused excess or short deliveries shall be permissible unless an exact delivery quantity has been expressly agreed. The quantity actually delivered shall be invoiced.
11.4 In the case of a partially defective delivery, the customer’s rights shall generally exist only with regard to the defective part, unless the remaining delivery is objectively of no interest to the customer.
12. Special Provisions for RFID, NFC, Chip and Personalisation Products
12.1 Information on reading distances, write/read speed, antenna performance and functional range shall be indicative. Actual functionality shall depend in particular on the reader, antenna, software, installation environment, material, proximity to metal, shielding, electromagnetic interference and positioning. A specific range or system compatibility shall be owed only if expressly agreed under defined test conditions.
12.2 The customer shall be obliged to test the suitability and compatibility of the chip, transponder, card, coding and personalisation for its target system before series approval. If PPS provides samples, these shall be tested under actual operating conditions. Series approval following a successful customer test shall constitute confirmation of system compatibility to the extent tested.
12.3 Manufacturer-specific properties, memory allocation, security functions, life cycles and UID structures shall be governed by the specifications of the respective chip or component manufacturer. UIDs may not be consecutive due to manufacturer-specific factors. A specific UID structure, sorting or uniqueness beyond the manufacturer’s specification shall be owed only if expressly agreed.
12.4 Codings, numbering, personalisations and match files shall be created on the basis of the data and rules provided by the customer. A substantive or logical examination of the data, authorisations, keys, number ranges or allocations shall be carried out only if expressly agreed. The customer shall remain responsible for the data model, authorisation concept and lawful use.
12.5 Technically unavoidable individual failures within customary production tolerances shall not constitute a defect in the overall delivery unless an express zero-defect agreement or deviating quality rate has been made. PPS shall replace or refund proven defective units as part of subsequent performance.
12.6 Improper storage, mechanical damage, severe bending, heat, chemicals, electrostatic discharge, unsuitable further processing or use outside the agreed specification may impair functionality and shall not establish rights in respect of defects insofar as the impairment is attributable thereto.
13. Acceptance of Work Performances
13.1 Insofar as the performance requires acceptance by law or contract, the customer shall inspect and accept it without delay after notification of completion, provided there are no material defects.
13.2 PPS may set the customer a reasonable deadline for acceptance. The statutory consequences of an acceptance not refused within the deadline, stating at least one defect, shall remain unaffected.
13.3 Productive use, further processing or passing on of a performance capable of acceptance shall constitute an indication of acceptance unless the use is expressly solely for testing purposes.
14. Inspection, Notice of Defects and Rights in Respect of Defects
14.1 If the contract constitutes a commercial transaction for both parties, the inspection and notification obligations under Section 377 HGB shall apply. The customer shall inspect the goods without delay after delivery and notify PPS of recognisable defects without delay, at the latest within seven working days after delivery, in text form and in specific terms. Hidden defects shall be notified without delay after discovery.
14.2 The notice of defects should contain the order or invoice number, the affected quantity or serial numbers, a specific description of the error and suitable evidence. PPS shall be given the opportunity to inspect. Upon request, samples or rejected units shall be provided; PPS shall bear the justified inspection and return shipping costs.
14.3 In the case of justified defects, PPS shall provide subsequent performance, at its own discretion, by rectification or replacement delivery. PPS shall be granted a reasonable period and, as a rule, at least a second attempt at subsequent performance insofar as this is reasonable for the customer.
14.4 If subsequent performance fails, is unreasonable or is finally refused by PPS, the customer may, subject to the statutory requirements, reduce the price or withdraw from the contract. Withdrawal shall be excluded in the case of insignificant defects. Damages shall be governed by Clause 15.
14.5 Claims for defects shall become statute-barred within twelve months from the transfer of risk or, insofar as acceptance is required, from acceptance. This reduction shall not apply to claims arising from injury to life, body or health, in cases of intent or gross negligence, fraudulent concealment, an assumed guarantee, mandatory product liability, statutory rights of recourse in the supply chain or cases for which the law mandatorily provides longer periods.
14.6 Rights in respect of defects shall not exist insofar as an error is based on specifications prescribed by the customer, approved data, unsuitable materials, improper handling, unauthorised modifications, normal wear and tear or use outside the agreed conditions.
15. Liability
15.1 PPS shall be liable without limitation in cases of intent and gross negligence, culpable injury to life, body or health, under the German Product Liability Act, in the event of fraudulent concealment of a defect and to the extent of an expressly assumed guarantee.
15.2 In the event of a merely negligent breach of an essential contractual obligation, PPS shall be liable only for compensation for the foreseeable, contract-typical damage at the time of conclusion of the contract. Essential contractual obligations are obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose compliance the customer may regularly rely.
15.3 In all other respects, PPS’s liability for simple negligence shall be excluded. Insofar as liability is limited under Clause 15.2, there shall be no liability in particular for atypical indirect damage, loss of profit, unrealised savings or business interruptions, insofar as these are not to be regarded as foreseeable and contract-typical damage.
15.4 In the event of loss of data, PPS shall be liable within the scope of the foregoing provisions only for the expenditure that would have been necessary to restore the data if the customer had carried out proper and regular data backups. This limitation shall not apply insofar as PPS has expressly assumed responsibility for data backup.
15.5 The foregoing limitations of liability shall apply correspondingly for the benefit of PPS’s bodies, statutory representatives, employees, vicarious agents and subcontractors.
15.6 The foregoing provisions shall not entail any change to the statutory burden of proof to the detriment of the customer.
16. Retention of Title
16.1 PPS shall retain title to the delivered goods until all present and future claims arising from the ongoing business relationship have been paid in full.
16.2 The customer may resell or process goods subject to retention of title in the ordinary course of business. Pledges and transfers by way of security shall not be permitted. Third-party access shall be notified to PPS without delay.
16.3 The customer hereby assigns to PPS by way of security claims arising from the resale of goods subject to retention of title in the amount of the invoice value of the goods subject to retention of title. PPS accepts the assignment. The customer shall remain authorised to collect the claims as long as it properly fulfils its payment obligations and PPS does not revoke the authorisation for legitimate reasons.
16.4 Processing or transformation of goods subject to retention of title shall be carried out for PPS. If they are processed or combined with other items, PPS shall acquire co-ownership in the ratio of the invoice value of the goods subject to retention of title to the value of the other items at the time of processing or combination.
16.5 If the realisable value of the securities exceeds the secured claims by more than ten percent, PPS shall release securities at the customer’s request, at PPS’s discretion.
16.6 PPS shall have a commercial right of retention and, insofar as legally permissible, a lien on materials and items brought in by the customer in respect of all due claims arising from the order.
17. Intellectual Property Rights, Rights of Use and Production Equipment
17.1 The customer warrants that the contents, trademarks, logos, images, texts, data, designs, codings and other templates provided or specified by it may be used lawfully and do not infringe third-party rights or statutory provisions.
17.2 The customer shall indemnify PPS against justified claims by third parties arising from an infringement for which the customer is responsible. The indemnity shall include reasonable legal defence costs. PPS shall inform the customer of asserted claims and, insofar as reasonable, give the customer the opportunity to participate in the defence.
17.3 All rights to drafts, layouts, concepts, programmes, scripts, working files and other creative works created by PPS shall remain with PPS unless rights of use are expressly granted. Upon full payment, the customer shall receive the rights of use required for the agreed contractual purpose to the agreed extent.
17.4 Printing plates, dies, tools, fixtures, test set-ups, production programmes and other operating equipment shall remain the property of PPS or the respective production partner, even if the customer bears a share of the costs, unless expressly agreed otherwise.
17.5 Disclosure of open production, source, working or editable files shall be owed only if expressly agreed.
18. Custody, Call-Off Orders and Recurring Services
18.1 Storage of customer data, templates, materials, tools or finished products beyond order processing shall require an agreement and may be remunerated separately. Without an express agreement, PPS shall not owe permanent archiving or the ability to reproduce or procure the items again.
18.2 In the case of call-off orders, call-off quantities and dates shall be notified within the agreed period. If no call-off period has been agreed, the total quantity shall be called off within twelve months from the order confirmation.
18.3 After expiry of the call-off period, PPS may request the customer, setting a reasonable deadline, to call off the remaining quantity. If no call-off is made, PPS may deliver the remaining quantity, store and invoice it at the customer’s expense and risk or, insofar as production has not yet taken place, invoice the costs incurred up to that point and non-cancellable obligations. Further statutory rights shall remain unaffected.
18.4 PPS shall be liable for items brought in or stored in accordance with Clause 15. The customer shall be responsible for any property insurance desired, unless otherwise agreed.
18.5 Framework agreements or contracts for regularly recurring services without an agreed fixed term may be terminated by either party with three months’ notice effective at the end of a calendar month. Individual orders and call-offs already confirmed shall remain unaffected unless otherwise agreed.
19. Data Protection, Confidentiality and Statutory Requirements
19.1 Both parties shall comply with the applicable data protection regulations. Insofar as the customer provides personal data for personalisation, shipping, coding or other processing, the customer shall be responsible for its lawfulness, accuracy and fulfilment of information obligations.
19.2 If PPS processes personal data on behalf of the customer, the parties shall, insofar as required, conclude an agreement on commissioned processing pursuant to Article 28 GDPR before processing begins. The customer may transmit special categories of personal data only after prior express coordination.
19.3 The customer shall provide personal, security-sensitive or confidential data via the agreed secure transmission channels. Without a special agreement, PPS shall not be obliged to archive data transmitted by the customer permanently.
19.4 Both parties shall keep secret business and operational information that becomes known to them in connection with the business relationship and is marked as confidential or recognisably confidential. This shall not apply to information that is publicly known, lawfully obtained from third parties, independently developed or required to be disclosed by law.
19.5 The customer shall be responsible for compliance with the regulations applicable to its use, resale, export or import of the products. PPS may refuse or suspend performance insofar as rendering the performance would violate mandatory export control, sanctions, customs or other public-law regulations.
20. Final Provisions
20.1 The place of performance for deliveries, services and payments shall be PPS’s registered office unless otherwise agreed.
20.2 The exclusive place of jurisdiction for all disputes arising from or in connection with the business relationship shall be Traunstein if the customer is a merchant, a legal entity under public law or a special fund under public law, or has no general place of jurisdiction in Germany. PPS shall also be entitled to bring an action at the customer’s general place of jurisdiction.
20.3 The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG) and conflict-of-law rules insofar as these would lead to the application of another law.
20.4 Should individual provisions of these GTC be or become wholly or partially invalid, the remaining provisions shall remain effective. The statutory provision shall replace the invalid provision.
20.5 In the event of translations of these GTC, the German version shall prevail in cases of doubt.
As of: August 2026